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We are a company engaged in the industrial market by functioning as Settlement Institution and the Securities Depository providing services include: administration of securities accounts, settlement of securities transactions, the distribution of corporate action and related services, such as: Post Trade Processing (PTP) and provision of reports of other central custodian services.
In exercising this function, we use high-tech system that is integrated electronic platform to support the process of storage and settlement in book-entry securities in the Indonesian capital market. Overall value of securities managed by PT KSEI up to now reached Rp 951 trillion.
To extend the services of PT KSEI and build cooperation with other institutions of national and international scale in the field of capital markets, so now we need a Human Resources who are competent, as a Customer Service that has a customer orientation and possess knowledge in the capital market with the following specifications :
Customer Service
Duties and responsibilities:
* Provide an explanation of the products in accordance with the provisions KSEI / standard procedures.
* Provide initial explanation of problems or constraints on the products in accordance with limited KSEI of specific technical problems.
* Provide references to sections / staff appointed, if the problem is too specific and technical.
* To record the problems and complain KSEI service users or other parties
* Conduct follow-up to the service users who are constrained / have been reported on the current status of development.
* Represent the Company in providing information about the Company and the introduction of a central custodian service business to a third party (ie students, journalists) so that the parties involved have an adequate understanding of the Company.
* Manage the administration, documents and reports relating to the area share the responsibility to facilitate tracking the status of development projects / responsibilities accurate.
Specifications of work:
* Having a good understanding of customer service
* Understand telephone courtesy, greeting.
* Diligent, persevering and full of initiative
* Accustomed to the routine work
Minimum Specifications:
* Female, Max. 26 years old, Appearance of Interest
* S1 from all directions, from a reputable university.
* English language ability, evidenced by a certificate / record TOEFL 450 or IELTS 6.0 (test 2 years max).
* Ability basic computer (Ms. Office).
* 0-2 years experience as a Customer service / Frontliner is a better value.
* Experience in the Indonesian capital market industry is worth more.
Please send CV, photos Last, and your application to:
alexander@ksei.co.id or asfa@ksei.co.id
with the subject: CS
or by mail in addressed to the
Section Human Resources Development
PT Custodian Sentral Efek Indonesia
Ged. Indonesia Stock Exchange Tower 1 lt 5.
Jl. Jend Sudirman Kav 52-53 Jakarta 12190
All applications we wait until March 19,