Outsourcing Operation Manager ASTRA GRAPHIA INFORMATION TECHNOLOGY, PT
PT Astra Graphia Information Technology (AGIT), formerly PT SCS Astragraphia Technologies, is a subsidiary of PT Astra Graphia Tbk, which has been in the IT business since 1983 and one of Indonesia’s leading system integrators, offering hardware, software and IT services.
We have domain, expertise and solutions for the automotive industry, consumer product industry, telecommunications, financial & banking, oil and gas, and government sectors. Our services offerings include SAP implementation and maintenance service, outsourcing services, Application management and IT operations management.
We need a high forte candidate to fill a position of :
Outsourcing Operation Manager
Job Descriptions :
* Owns the outsourcing deliverables and is responsible for day-to-day outsourcing management
* Should define the outsourcing strategy ; preparation and maintenance of the service scope adjustment, reward and penalty execution, contract negotiation and/or extension
* Should obtain, assignment and ongoing management of outsourcing resources
* Should communicate Annual Performace Review to client and outsourcing team
* Should streamline the issue resolution outsourcing
* Must proactively anticipate deliverable deviationsand be responsible for taking immediate corrective action
* Must be able to participate in define SLA
Qualifications :
* Minimal requirements
o Have a Bachelor’s degree in information technology or related field
o Have 5+ years experience in information technology including IT administrative management
* Knowledge skills, and abilities
o Have knowledge of state-of-the-art technology, equipment, and/or systems
o Have knowledge of organizational structures, workflow, and operating procedures in a technology environment
o Have skill in examining and reengineering process, formulating policy, and developing and implementing new strategies
o Have skill in systems integration
o Have skill in budget preparation and financial management
o Demonstrated ability to identify and secure alternative funding/revenue sources
o Demonstrated ability to direct and develop technical and administrative staff
o Demonstrated ability to evaluate technology proposals : from technical, financial and intergration perspectives
Should you interested to apply for the post, send your curriculum vitae together with recent photograph to career@ag-it.com
